Order to Cash

Order to cash (OTC, O2C) is the process in a company from ordering to receipt of payment. This process is very extensive and sub-steps are usually defined individually within the company.

We support you in:

  • Optimization of processes and procedures in the company
  • Optimizing dunning
  • Implement standardized and customer-specific solution strategies for claims and disputes
  • Design customer-specific collection strategies
  • Education and training of the customer team
  • Support in day-to-day business through outsourcing to our team